A Data Recovery Solution for Everyone...

Whether you're a student, home user or a corporate personnel, we have just the right data recovery solutions for you. Our recovery solutions span across all media types, including hard drives, flash drives (USB), memory cards and even CD/DVDs!

Different data lost situations calls for a different method of recovery. Through our findings and research, we found that most data recovery centers (especially computer service centers) in Malaysia relies fully on software recovery methods, a recovery method that is not reliable although it is significantly cheaper than industry-level recovery tools.

Inappropriate use of recovery tools can lead to permanent loss of data therefore it is vital in selecting the right data recovery solutions provider to do the job for you. At Genesis Recovery Solutions, we have selected the best available tools, partnerships and alliances out there to cater for all your data recovery needs!

Our Data Recovery Solutions Are Made to Fit!

Want Quick Results?

Express Recovery Solutions guarantees recovery of your data within 7-10 days, which is more than half the time REDUCED for your convenience!

How Is This Done?

YOU HAVE OUR HIGHEST PRIORITY! A dedicated case manager will be assigned to you immediately to constantly work on your case, skipping the existing recovery queue required.

What Does This Mean?

standard data recovery procedures invovled

express data recovery procedures invovled

What Should I Know / Prepare Beforehand?

1) A list of desired files/folders (if there is) to help us narrow down the focus to work specifically on the files you absolutely want
2) A backup drive equivalent / higher capacity than the primary media for a quicker backup process
3) A non-refundable deposit of RM350 is required upon case submission

Wait a Minute... A Deposit? I thought the diagnostic test is free?

The free diagnostic test is only applicable to Standard Recovery Solutions. Existing recovery rates will still apply and a firm quote will be generated after the diagnostic test as usual.
Home Users and Students will also continue to enjoy special rates.

Need a Reliable Data Recovery Solutions Provider?

Data Recovery Malaysia has served countless SMEs, SMIs and MNCs throughout Malaysia and beyond (Indonesia, Thailand and as far as Maldives) in the past 3 years since inception in 2007. Our unique partnership with Seagate Recovery Services (now known as i365) allows us to bring to you world class data recovery services without the need of going out of Malaysia.

Data Recovery Malaysia also has established strong partnerships and alliances with Retriev Systems Singapore (also known Data Savers Singapore) to extend our services and resources simply to serve you even better.

Our List of Clientele since 2007

Here are just some of the many organizations we have worked with, and some still working for... organizations data recovery malaysia has supported in the past and still supporting in the present

What Can You Expect from Us?

1) FREE* Diagnostic Test
2) 24/7 Online Case Tracking System
3) Dedicated Case Manager
4) Case Reports
5) Door-to-door Pickup Services (within Klang Valley only), additional charges apply
*free data recovery diagnostic test is only valid if the submitted drive has not been opened (tampered/attempted recovery) by another party other than Genesis IT Solutions & Services

The Procedure Involved...

standard data recovery procedures invovled

1) Simply drop your hard drive at our pickup location and fill up a case submission form
2) Your case will be transfered to our data recovery lab to join the diagnosis queue
3) Results will typically take 3-5 days depending on the complexity of the case and the length of the diagnosis queue
4) Our personnel will then contact you with the recovery result along with a list of recoverable data and the exact cost required upon a successful recovery
5) You will then have the option to proceed with recovery by submitting a backup drive or purchasing a new hard drive with us
6) Your drive (and backup) will then be ready for collection at the pickup location

Data Recovery for Your Convenience...

What Can You Expect from Us?

1) FREE* Diagnostic Test
2) 24/7 Online Case Tracking System
3) Direct Communication with the Case Manager
4) Up to 40% home user discount!**
*free data recovery diagnostic test is only valid if the submitted drive has not been opened (tampered/attempted recovery) by another party other than Genesis IT Solutions & Services
**a home user is determined by the files requiring recovery: personal files including documents, photos, videos and etc

The Procedure Involved...

standard data recovery procedures invovled

Data Recovery for Your Convenience...

What Can You Expect from Us?

1) FREE* Diagnostic Test
2) 24/7 Online Case Tracking System
3) Direct Communication with the Case Manager
4) Up to 50% exclusive student ONLY discount!**
*free data recovery diagnostic test is only valid if the submitted drive has not been opened (tampered/attempted recovery) by another party other than Genesis IT Solutions & Services
**a student is determined by demonstrating a valid student ID and by the files requiring recovery: assignment / personal related files including documents, photos, videos and etc

The Procedure Involved...

standard data recovery procedures invovled

For the Critically Damaged - SignalTrace

Our competency in data recovery allows us to be able to retrieve your data even in extreme conditions especially platter damage, by leveraging on our unique partnership with Seagate Recovery Services, utilizing a groundbreaking technology known as the SignalTrace™.
Note: SignalTrace™ cases are quoted and managed on a case-by-case basis.
What is SignalTrace?
Click here to enquire about SignalTrace™!

What Is SignalTrace™?

This groundbreaking technology is recently developed by Seagate Recovery Services to recover data from media that is so severely damaged that cant be recovered by traditional/commercial recovery methods including that have undergone severe physical damage, fire, damage, liquid damage, software corruption, system sabotage and accidental file deletions.

SignalTrace™ is a revolutionary recovery technique which enables direct reads of information stored at the bit level on the drive's platters. Using engineered adaptive algorithms, SignalTrace™ interprets the raw content independent of the drive itself. By bypassing the drive electronics, SignalTrace™ enables recovery in situations where standard recovery technology generally fails. Seagate Recovery Services is the only provider able to offer drive-independent recovery technology to clients.

Since its launch in 2004, SignalTrace’s drive-independent recovery methodology has opened the door to even the most challenging recoveries from any brand of hard drive. Seagate Recovery Services is proud to be the first to offer this solution to businesses and individuals who otherwise would have never gained access to their valuable data.

Click here to enquire about SignalTrace™!

Our Data Recovery Procedures

Each case begins with a FREE* diagnostic test to determine the potential for recovery and to provide a firm price quote for your review.

Our data recovery personnel will then send a case report along with a list of recoverable data for your review to ensure you're getting the best before proceeding with recovery procedures.

The initial diagnosis determines whether the media is accessible to our lab equipment. If the media is inaccessible our lab will test the components and closely examine its internal components to determine the extent of physical damage.

Recovery of crashed hard disks often involves replacing failed or damaged components in a clean environment and using specialized hardware and software tools to create the raw image. Failed components typically include electronics, read/write heads, head assemblies, magnets & drive motors.

With Us, Your Data is Our TOP Priority!
Click here to see our service promise to you!

Haridas's Success Story

success stories "A technical-sounding Engineer dealt with our case and was able to provide sufficient information for us to understand how the Data Recovery process is done. Apart from that, he extended his service to get our Hard Disk Drive checked against Virus. "
- Haridas Menon (AirFoil Sdn Bhd )
posted on: 30th July 2009 (0:59:27)